If your product is defective or doesn’t work properly, send us either a photo of the damage or a short video and we’ll send you a replacement item (free of charge). contact (at) everthingo.com

The Everthingo.com offers 30 Days return/refund policy.

We believe in our products. If you’re unhappy about your purchase, send us the product back and we’ll refund your money.

Our policy lasts 30 days. If 30 days have gone by since you have received your item, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your product, first, send us an email for further instructions at contact (at) everthingo.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping ($7) will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $40, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact (at) everthingo.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact (at) everthingo.com

If a product or service offered on the Site is not as described or you received defective/damaged goods, you may return the item, as specified above.

Some items are non-refundable and non-exchangeable. These include:

Undergarments and other intimate apparel
Adult Products
Body Jewelry (i.e. jewelry for body piercings)
Body Lotions & Moisturizers
Bubble Baths & Bombs
Vitamins & Supplement
Cleansers & Scrubs
Clinical Skin Care products
Shampoos, Conditioners & Styling Products
Deodorants & Antiperspirants
Diabetic Skin Care
Face, Lip and Eye Makeup
Face Creams, Face Cleansers, Face treatments & Moisturizers
Feminine Hygiene
Hair Color
Hair Extensions & Wigs
Hair Care Sets
Hand Lotions & Moisturizer
Nail Polish
Massage Lotions & Massage Oils
Shaving Creams & Lotions
Sun Care
Insect Repellent
Factory-sealed sports collectible sets
Gift Cards
Club O Membership
“As Is” and “Final Sale” items
Men and Women perfumes and Fragrances, Fragrance gift sets
Case Packs/Bulk Items: We will not accept partial case packs.
Ink Cartridges
Medical Items
Memory Foam Mattresses opened or taken out of their plastic wrap
Swimwear that has been worn, used or has tags/liners removed
Wine and perishable products (food items, chocolates, plants & flowers, and wholesale flowers)
Any CD, DVD, VHS tape, software, video game, and cassette opened or taken out of the plastic wrap
Specially labeled designer apparel, handbags and accessories once security tags are removed
Other select items, as noted on the product description page